A shift in our culture requires a different approach to customers. In this webinar, Nathaniel Haeems introduces a 3-step structure to utilize and apply for engaging customers. Learn how to listen virtually and be present with colleagues and customers. Define customer-centricity and its elements.
Nathaniel Haeems is a seasoned customer strategist, consultant and peacemaker. He is an expert in helping organizations be more customer-centric, strategic and effective in their business communications. He holds a Masters in Business Administration from McGill University.