Strategic Problem Solving — Online
Critical skills for organizational success
Overview
Of all the skills needed to succeed in work and life, research shows that complex problem solving is critical. But, for most of us, solving difficult problems and selling the solutions does not come naturally.
In this engaging and highly interactive seminar, we show you how to become a better problem solver and solution seller. The goal is to guide you through each step of the 4S method – from how to state, structure, and solve problems to how to sell the solutions.
During the seminar, you will apply the method and toolkit to a pressing organizational problem you face. You will leave with a greatly improved understanding of how you can create value by helping your organization crack the problems that matter most.
Key Benefits & Takeaways
- Understand how to overcome the cognitive biases and pitfalls of problem-solving
- Develop the discipline and confidence to tackle difficult problems outside your expertise
- Define problems using the TOSCA framework
- Learn how to structure a problem
- Solve problems deductively using an analytic approach
- Discover design thinking through an overview
- Develop a persuasive report or presentation to sell the solution
This program is designed for managers, executives, engineers, and entrepreneurs who need a toolkit for innovation. Participants will learn how to provide more impactful, advanced, and sustainable solutions to complex problems in the business world.
The registration fee includes facilitation by our highly-rated faculty members, a comprehensive digital workbook, results-oriented exercises, and a certificate of completion from the McGill Executive Institute.
Topics covered during the program
CPD Hours
This program has been approved for 13 CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

Programs to Consider
Upcoming Online Sessions
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