Managing Across Generations — Online

Motivate employees with what matters to them


Many executives and managers have trouble pinpointing how to best recruit, manage, motivate, and work with the multiple generations that make up their team. While careful consideration must be taken to avoid overgeneralizing large demographics, research has uncovered important trends and insights that can help to better understand the diversity of Millennials, Generation Xers and Baby Boomers. This practical and fun learning lab will equip participants with tools to understand what different generations want from their work life and how to accommodate difference in communication styles, work habits, motivational levers, and styles of managing up, down and across the organization. Participants will leave the workshop with greater confidence and abilities to work with and lead a diverse, smooth-functioning team.

Key Benefits & Takeaways

  • Embrace generational diversity and understand why some people react the way they do
  • Build stronger working relationships among Millennials, Generation Xers and Baby Boomers
  • Turn negative stereotypes into positive performance and relationships
  • Successfully manage varying work habits, communication styles, and motivators
  • Develop greater personal influence and impact with generations below or above you
  • Set a common approach and understanding for a collaborative workplace

This program designed is for managers and professionals at any level looking for “win-win” solutions in a generationally diverse workforce. It is particularly useful for anyone looking for approaches to better manage and work with those from a different generation, whether younger or older.

The registration fee includes facilitation by our highly-rated faculty members, a comprehensive digital workbook, results-oriented exercises, and a certificate of completion from the McGill Executive Institute.

Topics covered during the program

  • Defining Millennials (Generation Y), Generation X and Baby Boomers
  • What is a generational difference and what is not
  • Understanding distinctive qualities of duty, drive, reward, and more

  • Adapting management styles to generational contexts
  • Practices that positively impact a worker’s sense of duty
  • Exploring performance dialogues and metrics

  • Best practice examples to increase motivation
  • Issues regarding feedback, recognition, mentorship and career development
  • Technology and generations

  • Tips and techniques for a more transparent workplace
  • Costly mistakes to avoid
  • Your personalized plan to benefit all generations in your company

CPD Hours

This program has been approved for 6.5 CPD hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

Programs to Consider

Upcoming Online Sessions

Please contact us for more information about an upcoming session for this program.



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