Past Level Up Webinars

Available on demand


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Fall 2020

Solving Complex Problems with Design Thinking

with Jared Lee

  Originally Broadcast November 4, 2020
  1 hour

Design thinking is a creative methodology that helps you address the underlying needs of the user, whether for new products, services or even a new way of thinking about a question. Through developing an empathetic mindset you can understand the problem from a user’s perspective.

Join Jared Lee to discover breakthrough solutions to complex problems that require being creative and open to experimentation.


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Becoming a Leader with a Growth Mindset

with Jerry Remillard

  Originally broadcast October 28, 2020
  1 hour

Whether a current leader or aspiring to become a leader, one must understand how fixed mindsets limit our ability to meet challenges effectively.

Achieve greater success through linking a growth mindset approach to leadership and team development. Leave with an understanding and key strategies that help develop learning skills and a growth mindset.


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Decision Making Under Stress

with Carl Lemieux

  Originally broadcast October 19, 2020
  1 hour

Stress and anxiety impairs the quality of decision making as our brains tend to be more reactionary. Learn how your mind can hinder or unleash your full potential with Carl Lemieux.

Develop strategies to shift from reactive behaviours to deliberate and value-added responses. You will identify possible barriers and support structures to improve the functioning of your mind.


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Spring 2020

Navigating a Disruptive Workplace

with Nathalie Francisci

  Originally broadcast May 20, 2020
  1 hour

Disruptive forces like evolving business models and changes in customer expectations can leave organizations feeling worried. Learn to thrive in a world of complexity and uncertainty by applying the trust equation and understanding what employers look for in a leader.

Feel confident in your leadership through avoiding critical risks and embracing the new leadership and generational reality.


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Managing Yourself Under Stress

with Jane Reichman

  Originally broadcast May 15, 2020
  1 hour

How can emotional intelligence help during these unprecedented times? Emotions are contagious and it is important to manage yourself and your feelings.

Discover concrete tools and take control to maintain optimism and have a positive impact whether at work or at home.


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The Perfect Sales Conversation

with Ben Beauregard and Claude MacDonald

  Originally broadcast May 8, 2020
  1 hour

Learn the Playbook for the incoming Digital First Economy that makes things ever harder for unprepared leaders. You will be given the tools to close bigger and better sales through capturing and engaging the audiences’ attention, and for architecting the perfect sales conversation through transforming and shortening your sales.


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Leadership in Ambiguous Times

with Jackie Roberge

  Originally broadcast Apr 24, 2020
  1 hour

Join Jackie Roberge to understand the key characteristics of an Authentic Leader, and how these qualities can help in times of chaos and uncertainty.

Understand the importance of taking a whole person approach for yourself and team and leave with a whole person assessment to navigate these times of disruption and teleworking.


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Engaging Customers from Behind the Screens

with Nathaniel Haeems

  Originally broadcast Apr 22, 2020
  1 hour

A shift in our culture requires a different approach to customers. Nathaniel Haeems introduces a 3-step structure to utilize and apply for engaging customers.

Learn how to listen virtually and be present with colleagues and customers. Define Customer Centricity and its elements.


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Agile Business Practices

with Alex Boussetta

  Originally broadcast Apr 17, 2020
  1 hour

Learn how to manage short initiatives or projects (sprints) online with Alex Boussetta.

Agile Business Practices aims to deliver a viable product or service in an evolving market, while learning the complexities and prioritization of what needs to be done versus what is important for customers. Discover prototyping and validation in your project scope.


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